Frequently Asked Questions about DogWatch’s SideWalker®

  • What is the purpose of the SideWalker®?

    The DogWatch SideWalker® serves the purpose of training dogs to walk 'on-leash' without pulling and reinforcing 'on-leash' training.

  • How does the SideWalker® work?

    The SideWalker® is equipped with a sensor under the collar strap that is triggered by pressure when the dog pulls on the leash or when the leash is pulled to direct the dog into the desired position. Upon activation, the dog receives either a vibration or an electronic stimulation. It's crucial to set the SideWalker® at a level sufficient to distract the dog from pulling behavior, with most dogs quickly learning that the sensation stops when pulling ceases.

  • How do I fit the SideWalker® to my dog?

    Ensure the collar strap is placed on the smallest part of the dog's neck, just below the ears. It should be snug but able to rotate as the dog moves. Proper placement opposite the 'D' ring ensures consistent pressure when the dog pulls.

  • How long does the battery charge last?

    The battery life varies based on usage frequency and the dog's pulling behavior. Typically, a collar worn 1-2 hours per day with low to moderate activation lasts several days.

  • How long does the rechargeable battery last, and is it replaceable?

    The rechargeable battery lasts several years and is replaceable when recharging duration significantly decreases. Replacement batteries are available from DogWatch.

  • Do I need to take the SideWalker® off the dog when not in use?

    Yes, it should be removed and turned off when not in use to prevent accidental activation and preserve battery charge.

  • Do I need to take the SideWalker® off the dog when not in use?

    Yes, it should be removed and turned off when not in use to prevent accidental activation and preserve battery charge.

  • How do I pick the setting that is best for my dog?

    Start with the 'V' (Vibration) setting, observing your dog's reactions. Increase the setting until you notice a subtle reaction, indicating an appropriate training level.

  • How do I know the SideWalker® is working?

    The Status Light blinking green indicates a charged battery, and the SideWalker® should vibrate briefly when turned on or after changing settings.

  • How do I test the SideWalker®?

    Turn on the SideWalker® to 'V' (Vibration), and press down on the pressure sensor after a 10-second delay. To test stimulation settings, use the Test Light over the contact posts.

  • How big and old does my dog need to be to use the SideWalker®?

    The SideWalker® is safe for dogs as small as 6 pounds, and it's recommended for dogs aged 4-6 months.

  • Will the stimulation hurt my dog?

    No, the electronic stimulation is mild, akin to a slight tickle or light static, designed to get your pet's attention.

  • Is the SideWalker® waterproof?

    Yes, it is waterproof.

  • Is there a warranty on the SideWalker®?

    Yes, the warranty is one year.

  • Are there health restrictions?

    The dog must be healthy enough to walk on a leash. Consult your veterinarian if you have concerns about your dog's health and use of the SideWalker®.

  • Which contact posts should I use?

    Long posts are recommended for dogs with long hair or a thick coat, while short posts are suitable for short-haired dogs without a thick coat.

  • Will weather affect how the SideWalker® works?

    The SideWalker® is designed to operate between minus 25 degrees (F) to 125 degrees (F), with potential temporary disruptions during significant and rapid temperature changes until the device adjusts.

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